Business Centre and Coworking Software in Dubai

Dubai's business centres and coworking spaces serve freelancers, startups, small companies and branches of foreign firms. They sell desks, offices, meeting rooms, mail handling and business support, usually on monthly or annual plans. Running that well means tracking who occupies what, billing on time and keeping members happy. Crafts Software builds and customizes software for business centres, coworking operators and serviced office providers in Dubai.

What the system covers

Memberships and plans: hot desk, dedicated desk, private office and virtual office, with start dates, terms and add-ons.
Space management: floor plan, availability, occupancy and rent per unit.
Room and desk booking: members book meeting rooms and desks from a portal or app, with included hours and extra charges.
Billing: recurring invoices, deposits, credit notes and receipts, with 5% VAT where applicable and payment reminders. Automatic recurring billing means fewer chases.
Visitor management: pre-registration, check-in and notifications to the host.
Mail and services: mail log, courier handling and add-on service requests.
Member communication: notices, event invitations and renewals by email and WhatsApp to opted-in members.

Lead to member

Enquiries from your website, portals and WhatsApp arrive in a CRM.
A tour is booked, and a quotation is sent from the same system.
On acceptance, the agreement, deposit invoice and onboarding checklist are created.
The member gets portal access, and recurring billing starts on the move-in date.
Renewal reminders go out before the term ends.

See CRM software for the sales side.

Documents and compliance

Store licence and tenancy details for each member company, expiry dates for their documents, and notes on the services you provide, such as address registration. Rules for business centres depend on the licensing authority; we help you record what you must keep and remind you of renewals. See expiry tracking.

Key reports

Report	Why
Occupancy and revenue per unit	See which spaces earn most
Renewals due and churn	Act before members leave
Overdue invoices	Protect cash flow
Meeting room utilisation	Adjust pricing and capacity
Leads by source and conversion	Know where to advertise

Making renewals easy

Renewals decide the profitability of a business centre. The system sends a renewal reminder 60 days before term end, shows the member's usage and invoices, and offers an updated agreement in one click. Members who have not logged in or booked a room for a month are flagged so that your team can check in with them before they decide to leave.

Frequently asked questions

Can members pay by card automatically?

Yes, with a supported payment provider, recurring charges and receipts.

Can I run several locations?

Yes. Each location has its own spaces and prices, with combined reporting.

Can members have their own logins?

Yes. A member portal shows invoices, bookings, mail and documents.

Next step: tell us your spaces and plans. See also booking software.